Refund policy

 

Return & Refund Policy

At Berks Vintage & Streetwear, every piece in our shop is carefully curated by us. Our inventory is a mix of pre-owned vintage and new items, and we take pride in making sure each piece is something we’d wear ourselves.

All Sales Are Final

Because of the one-of-a-kind nature of vintage and curated streetwear, we do not offer refunds, returns, or exchanges on any items. Please shop carefully and ask questions before purchasing — we’re happy to provide additional photos, measurements, or details on anything in the shop. 

Item Condition

Every item is inspected before it hits the floor or our website. All known flaws — stains, holes, repairs, fading, missing tags, alterations, or any other wear — are clearly listed in the item’s description or noted in person at the time of sale.

Please remember:

  • Pre-owned items will show natural signs of wear consistent with their age. This is part of what makes vintage, vintage.
  • New items are sold as received from the source and inspected for quality before listing.
  • Sizing on vintage pieces can vary from modern standards — when in doubt, ask for measurements.

The One Exception

If you receive an item and discover a significant flaw or issue that was not disclosed in the listing or at the point of sale, we’ll make it right. Reach out to us within 3 days of purchase (or 3 days of delivery for online orders) with:

  • Your order number or receipt
  • Clear photos of the undisclosed issue
  • A brief description of the problem

If the flaw was genuinely missed on our end, we’ll issue a full refund or store credit — your choice. This is the only situation in which a refund will be considered.

Before You Buy — Ask Us Anything

We’d rather answer 10 questions than process 1 unhappy sale. If you’re unsure about sizing, condition, authenticity, or anything else:

📧 Email: [berksvtg@gmail.com]
📱 Phone / Text: [(580)-235-7688]
📍 Or come see it in person at [1006 N Hudson, SUite 103], Midtown OKC 

We’re here to help you make the right call before you check out.

Thanks for understanding and for supporting Berks Vintage & Streetwear.

— Berk & the Berks Team