Refund policy
Return & Refund Policy
At Berks Vintage & Streetwear, every piece in our shop is carefully curated by us. Our inventory is a mix of pre-owned vintage and new items, and we take pride in making sure each piece is something we’d wear ourselves.
All Sales Are Final
Because of the one-of-a-kind nature of vintage and curated streetwear, we do not offer refunds, returns, or exchanges on any items. Please shop carefully and ask questions before purchasing — we’re happy to provide additional photos, measurements, or details on anything in the shop.
Item Condition
Every item is inspected before it hits the floor or our website. All known flaws — stains, holes, repairs, fading, missing tags, alterations, or any other wear — are clearly listed in the item’s description or noted in person at the time of sale.
Please remember:
- Pre-owned items will show natural signs of wear consistent with their age. This is part of what makes vintage, vintage.
- New items are sold as received from the source and inspected for quality before listing.
- Sizing on vintage pieces can vary from modern standards — when in doubt, ask for measurements.
The One Exception
If you receive an item and discover a significant flaw or issue that was not disclosed in the listing or at the point of sale, we’ll make it right. Reach out to us within 3 days of purchase (or 3 days of delivery for online orders) with:
- Your order number or receipt
- Clear photos of the undisclosed issue
- A brief description of the problem
If the flaw was genuinely missed on our end, we’ll issue a full refund or store credit — your choice. This is the only situation in which a refund will be considered.
Before You Buy — Ask Us Anything
We’d rather answer 10 questions than process 1 unhappy sale. If you’re unsure about sizing, condition, authenticity, or anything else:
📧 Email: [berksvtg@gmail.com]
📱 Phone / Text: [(580)-235-7688]
📍 Or come see it in person at [1006 N Hudson, SUite 103], Midtown OKC
We’re here to help you make the right call before you check out.
Thanks for understanding and for supporting Berks Vintage & Streetwear.
— Berk & the Berks Team
